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Platforms We Work On

Solutions that Can Take Your Business to the Next Level

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ERP

Enterprise Resource Planning (ERP) is an end-to-end software system that manages core business processes across your finance, supply chain, procurement, manufacturing, human resources, inventory, sales, marketing, etc. It centralizes data and provides a unified platform to automate and streamline operations, improving productivity and making data-driven decisions.

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Microsoft 365 Business Central is an all-in-one business management software for small and medium-sized enterprises (SMEs). It is a centralized solution that automates and streamlines their business processes, offering functionalities like finance, operations, sales, and customer service into a single platform. It enables seamless Microsoft 365 Business Central integration with other Microsoft 365 tools, like Outlook, Excel, and Word, improving productivity and collaboration across departments.

Features of Microsoft 365 Business Central
  • Financial Management
  • Supply Chain Management
  • Inventory Management
  • Sales & Service Management
  • Project Management
  • Manufacturing & Operations

TrakOp is an integrated subscription-based scheduled delivery management software solution. It automates and streamlines retail logistics in the supply chain. The software provides complete real-time visibility of business operations. It is highly scalable and enables you to integrate multiple third-party software solutions. The delivery management software aims to improve operational efficiency, productivity, and profitability while reducing costs.

TrakOp offers six modules:

  • Order Management
  • Inventory Management
  • Customer Management
  • Payment Management
  • Delivery Management
  • Reporting and Analytics

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Odoo is an open-source integrated business management software that offers a full suite of integrated applications to meet end-to-end business requirements across all industries. The platform is highly flexible and can be customized to cover everything from ERP and CRM to e-commerce and accounting. The platform adapts to your changing and evolving business, ensuring operational efficiency and scale as they grow.

Features of Odoo:
  • Supply Chain Management
  • Customer Relationship Management
  • E-commerce
  • Finance and Accounting
  • Human Resource
  • Project Management

Customer Relationship Management

A customer relationship management system or CRM is a cloud-based platform that help you streamline customer engagement and allow you to track interactions, manage sales pipelines, and build stronger relationships. A CRM platform centralizes customer data so that you can offer personalized service, optimize marketing efforts, and make data-driven decisions. A CRM platform can help you increase efficiency, boost customer satisfaction, and improve overall business performance.

ravi garg, master software solutions, customer relationship management, hubspot

HubSpot is a cloud-based customer relationship and business growth management platform that connects marketing, sales, and service processes. Connecting these processes automates and streamlines the potential client conversion process and ensures seamless data flow. The platform allows you to manage contacts, sales, pipelines, digital marketing, and lead nurturing.

The HubSpot offers hubs:
  • Marketing Hub
  • Sales Hub
  • Service Hub
  • Content Management System (CMS) Hub
  • Commerce Hub
  • Operational Hub

ravi garg, master software solutions, customer relationship management, salesforce

Salesforce is an AI-based customer relationship management platform that streamlines marketing, sales, and service. The platform offers features, like automated funnel processes, accessibility, data management, accounting features, data analytics, and chatter. These features, assisted with AI and ML, improve sales efficiency and productivity.

Salesforce offers three clouds:
  • Sales Cloud
  • Marketing Cloud
  • Service Cloud
  • Commerce Cloud
  • Analytics Cloud
  • Experience Cloud

ravi garg, mss, website, oddo erp, logo

Odoo CRM is an open-source, customer-centric tool that enables you to meet your sales needs. You can track leads, manage opportunities, and apply automation follow-ups. You can integrate Odooā€™s modules, like sales, inventory management, or email marketing. It is an all-in-one platform that allows you to track and manage sales pipelines, customer interactions, and overall relationship-building efforts.

The features of Odoo CRM:
  • Lead Management
  • Pipeline Visibility
  • Automated Workflows
  • Integration Capabilities
  • Reporting and Analysis

ravi garg, mss, website, Microsoftware 365 dynaincs erp, logo

Microsoft Dynamics 365 CRM is a cloud-based customer relationship management tool that is powered by Microsoft.Ā  This CRM platform unifies data, streamlines sales processes, enhance customer service, and drive effective marketing campaigns. The system offers advanced tools that can help your business to build meaningful customer engagement and improve operational efficiency.

The features of MS Dynamics 365:
  • Sales Automation
  • Customer Service Management
  • Marketing Campaign Automation
  • Customer Insights
  • Seamless Integrations

BI and Analytics

Process and transform your data into insightful visuals with our BI and analytics solutions. We use BI and analytical tools and platforms to help you transform, visualize, and analyze data to make data-driven decisions. Our solutions help to identify trends, track business performance, and make fact-driven decisions.

Power BI is a combination of software solutions, apps, and connectors and is powered by Microsoft. It transforms raw data from various sources into crisp, precise, and visually interactive insights. It can collect data from an Excel spreadsheet or cloud-based and on-premises hybrid data warehouses. This allows you to connect your data sources, discover and share crucial insights. The platform comprises three elements that work together.

These three basics are:
  • Power BI Desktop (window desktop app)
  • Power BI Service (SaaS)
  • Power BI Mobile Apps (Windows, iOS, and Android)
The other two main features of Power BI
  • Power BI Report Builder ā€“ Create optimized reports
  • Power BI Report Server – On-premise report service

Tableau, acquired by Salesforce in 2019, is a user-friendly analytical cloud software that creates visually appealing charts, graphs, and dashboards. Tableau enables quick implementation with AI for data and analytics. The platform is highly flexible for evolving AI strategies with built-in data governance, security, and compliance. It creates charts, graphs, maps, dashboards, and stories to visualize and analyze data to make data-driven decisions. Tableau assists you in exploring trends, identifying opportunities, and communicating insights effectively.

Tableau Suite offerings:
  • Tableau Desktop
  • Tableau Prep Builder
  • Tableau Server
  • Tableau Online
  • Tableau CRM

Superset is an open-source data exploration and visualization platform. It is a dynamic platform and can be connected to any SQL-based database, including cloud-native databases. The platform is highly flexible, supports a range of data sources, and provides powerful analytics features to enable you to explore, understand, and present your data effectively.

Features offered by Superset:
  • It offers 40+ build-in visualizations
  • Data caching for faster load time
  • Drag-and-drop and SQL queries
  • Semantic layer to transform data
  • Virtual dataset for ad-hoc datasets
  • CSS templates to customize charts and dashboards
  • Cross-filters, drill-to-detail, and drill-by for deep analysis
  • Jinja Templating and dashboard filter for interactive dashboards

Robotic Process Automation (RPA)

Robotic Process Automation technology uses software robots or "bots,ā€ to automate repetitive, rule-based tasks traditionally performed manually. Implementing RPA technology automates processes to streamline operations, improve accuracy, and increase productivity. The technology can be implemented across various departments, including finance, human resources, and customer service.

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UiPath is a popular Robotic Process Automation platform that automates repetitive and rule-based tasks. Software robots imitate human actions within digital systems to streamline processes, improve accuracy, and reduce costs. The platform makes the deployment faster and more scalable.

Key features of UiPath are:
  • Attended and Unattended Automation
  • AI Integrations
  • Process Mining and Task Capture
  • Seamless Integrations
  • Scalability and Governance

ravi garg, master software solutions, robotic process automation, microsoft power automate

Microsoft Power Automate is a powerful RPA tool to automate workflows and streamline repetitive tasks across various applications and services. This platform is part of the Microsoft Power platform and can be seamlessly integrated with its products like MS Office, Dynamics 365, and Azure, as well as other third-party applications.

Features of Power Automate:
  • Workflow Automation
  • Robotic Process Automation
  • Pre-built Templates and Connectors
  • AI and Machine Learning Capabilities

ravi garg, master software solutions, robotic process automation, odoo approvals

Odoo Approvals is a module within the Odoo ecosystem that streamlines and manages approval processing across the business workflow. The platform provides a structured and automated approach that manages requests and approvals to enhance efficiency and accountability within the business.

The features of Odoo Approvals:
  • Customized Approval Workflow
  • Automated Notifications
  • Multi-level Approvals
  • Integration with Odoo Modules
  • Tracking and Reporting

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Artificial Intelligence

Artificial Intelligence (AI) is a computer development that allows machine to do the tasks that need human intelligence. AI can be created using technologies, like Machine Learning, data science, Natural Language Processing, Computer Vision, and Robotics. AI is used to create virtual assistants like Siri, autonomous vehicles like Tesla, and recommendation systems that work on algorithms.

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Open AI is a leading open-source platform for designing secure AI-driven systems to automate complex tasks. The platform enables software solutions to handle simple rule-based processes. It is enhanced with Intelligent Process Automation (IPA) to perform repetitive tasks while understanding and responding to unstructured data, making decisions, and conducting predictive analytics.

Key capabilities of OpenAI
  • Natural Learning Understanding
  • Conversational AI
  • Cognitive Automation
  • Enhanced Workflow Automation

E-commerce Platforms

E-commerce platforms are one-stop solutions for commerce businesses to design, build, and manage online stores, sell products or services, and handle transactions. These platforms provide a wide range of tools to manage products, catalogs, process order, track inventory, payment gateway integrations, and making deliveries a seamless experience for customers.

ravi garg, master software solutions, retail platforms, adobe commerce

Adobe Commerce, formerly known as Magento, is a strong and flexible e-commerce platform for e-commerce businesses seeking to control their online operations. It is part of the Adobe Experience Cloud and combines advanced e-commerce with capabilities like Adobeā€™s marketing and analytics tools, delivering personalized experiences and data-driven shopping experiences.

Features of Adobe Commerce:
  • Customizable Storefront
  • Inventory Management
  • Multichannel Commerce
  • B2B and B2C Support
  • Advanced SEO and Marketing
  • Payment and Shipping Management
  • Extensive Customization
  • Analytics and Reporting

ravi garg, master software solutions, shopify

Shopify is a leading e-commerce solution for businesses to create, customize, and manage online stores. The platform provides an all-in-one solution for businesses of all sizes to sell products and services online across multiple channels, including web, mobile, social media, and in-person.

Features of Shopify:
  • Customizable Storefront
  • Multi-channel Selling
  • Secure Order Processing
  • Mobile Commerce
  • App Integrations
  • Order Management
  • Inventory Management

ravi garg, master software solutions, odoo

Odoo e-commerce is one of the modules Odoo offers. It allows you to build and manage online stores seamlessly. It is highly flexible and streamlines operations with other modules like sales, inventory, CRM, accounting, and analytical features, providing one-stop solutions for engaging shopping experiences.

Features of Odoo e-commerce:

Website configurator
Catalog and product management
Customer Portal
Marketing and SEO tools
Payment and shipping management
Multiple integrations
Reporting and analytics

ravi garg, master software solutions, woocommerce

WooCommerce is an open-source e-commerce platform built on WordPress. The platform is highly flexible and is designed for businesses to create and manage your online stores. It provides all the essential tools to create a fully functional online e-commerce store and offers extensive scope for customization and integrations.

Capabilities of WooCommerce:
  • WordPress Integration
  • Customizable storefront
  • Shipping and tax options
  • Extensive plugins
  • Multi-currency and multi-language support
  • Analytics and BI

ravi garg, master software solutions, e-commerce platforms, salesforce commerce

Salesforce is a cloud-based e-commerce platform that helps businesses deliver personalized, unified shopping experiences across all digital channels. It is one of the cloud offerings offered by Salesforceā€™s and is seamlessly integrated with Salesforceā€™s CRM, marketing, and service tools to scale online presence while enhancing customer relationships.

Features of Salesforce Commerce Cloud:
  • Omnichannel commerce
  • Personalization and AI
  • Scalability
  • B2C and B2B management
  • Integration with the Salesforce ecosystem
  • Order management system

Cloud Platforms

Cloud platforms are integrated cloud computing solutions to manage your cloud infrastructure. These platforms use cloud technologies for computing power, storage, networking, and security. They offer flexibility, cost efficiency, and scalability, which allows businesses to focus on their strategic goals and core operations.

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Amazon Web Services (AWS) is a popular cloud computing platform that offers end-to-end cloud solutions to help businesses scale and manage their operations. This cloud platform provides services, computing power, storage, databases, machine learning, analytics, and networking to cater to all business sizes.

Key features of Amazon Web Services:
  • Scalable computing power
  • Flexible storage solutions
  • Managed databases
  • Machine learning and AI
  • Security and Compliance

Microsoft Azure is a Microsoft-powered learning cloud computing platform and service. It offers a broad range of cloud-based services, including computing, analytics, storage, and networking. Azure provides a flexible ecosystem to build, deploy, and manage applications and services through Microsoft-managed data centers.

Features of Microsoft Azure:
  • Compute Service
  • Databases Storage
  • AI and ML
  • Networking
  • Security and Compliance
  • Integration with other Microsoft Platforms

ravi garg, master software solutions, managed cloud platforms, google cloud platform

Google Cloud Platform (GCP) is a Google-powered suite of cloud computing services. It provides a powerful infrastructure to build, deploy, and manage applications and services. The platform offers high performance, scalability, and security with advanced technologies and global networks.

Key features of the Google Cloud Platform:
  • Compute Services
  • Big Data and Analytics
  • Machine learning and AI
  • Networking
  • Integration with other Google Products
  • Security

Accounting

Accounting platforms are computer programs that allows you to maintain your business accounts, including transactions and account balances. They allow you to track your invoicing, expense management, job tracking tools, payroll management, and financial reporting and analyze them to make data-driven decisions.

ravi garg, master software solutions, finance and accounting, quickbooks

QuickBooks is financial management software designed by ‘Intuit’ that helps you design small and mid-sized businesses to manage their accounting, book-keeping, and financial operations. The platform is highly flexible and user-friendly, offering a range of features, like invoicing, expense tracking, payroll processing, and financial reporting.

Capabilities of QuickBooks:
Incoming money management
  • Business funding management
  • Payment collection
  • Invoicing
  • Tracking income
  • Estimate creation and convert it into an invoice
  • Business bank account management
Outgoing money management
  • Expenses
  • Manage bills
  • Pay contractors
  • Sales taxes
Track daily tasks
  • Inventory management
  • E-commerce
  • Mileage tracking
  • Receipt capture

ravi garg, master software solutions, finance and accounting, xero

Xero is a cloud-based online accounting software that aims to simplify financial management for small and mid-sized businesses. It offers an intuitive interface with a range of features, like invoicing, expense management, bank reconciliation, job tracking tools, payroll management, purchase orders, and financial reporting. It also allows you for multiple third-party integrations to enhance platform functionality.

Features of Xero:
  • Quote Creation
  • Purchase order management
  • Project tracking
  • Multi-currency accounting
  • Sales tax
  • Accounting dashboard
  • Fixed asset management
  • Xero accounting app

ZohoBooks is an integrated cloud-based accounting software for businesses to provide streamlined financial, accounting, invoicing, and expense management. ZohoBooks is available on desktop apps, web apps, and mobile apps. The platform allows you to record, audit, and analyze all the financial transactions and manage cash flow.

Features of ZohoBooks:
  • Invoicing and payment management
  • Manage payable
  • Tax compliance
  • Bank reconciliation
  • Inventory and stock management
  • Project accounting and time-sheet management
  • Payroll management
  • Reporting and analytics
  • Collaborative tools
  • Tools for accountants
  • Workflow automation
  • Security and privacy

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Industries We Help

We provide customized solutions for a wide range of industries to align the technological platforms with your business requirements. These tailor-made solutions that leverage advanced technology to drive your business growth, efficiency, and innovation.

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