Retail ERP Development Services: Solutions, Integration & Customization
Master Software Solutions offers retail services and solutions. We provide store development, ERP integration, POS development, inventory and supply chain solutions, BI solutions, AI chatbot development, cloud-managed services, and platform customizations.
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Equip your business with ERP Retail Solutions for your Retail business - Customer Experience is Everything.
100+
Successful Projects
12+
Years In Tech
Retail Challenges, Solutions & How Do We Help?
We understand the retail processes well and its challenges, and provide advanced technological solutions to improve operational efficiency and agility.
Challenges
Solutions
How Do We Help?
Challenges
Inefficient Inventory Management
- Inability to real-time tracking
- Errors in inventory data
- Stockouts & overstocking
Supply Chain Disruption Issues
- Supplier communication gap
- Delayed deliveries
- Supply chain disruption
Meeting Customer's Demands
- Confusing customer journey
- Inability to personalize experience
- Delayed issue resolution
Adapting to Digital Transformation
- Difficulty retail solution development
- Integrate online & offline channels
- Lack of data insights
Solutions
Optimize Inventory Management
- Inventory management system
- Optimize replenishing process
- Audit inventory
Streamline Supply Chain
- Supply chain visibility tools
- Conduct risk assessment
- Vendor-managed inventory
Personalize Customer Management
- Integrate CRM systems
- Implement loyalty programs
- Conduct a customer feedback survey
Integrate Digital Solutions
- Build online platforms for retail
- Omnichannel order management
- Use data analytics for informed decision
How Do We Help?
Inventory Management
- Inventory management system
- Inventory tracking systems
- Data analytics for inventory
Supply Chain and Logistics
- Supply chain visibility platform
- Logistics management software
- Blockchain for supply chain visibility
CRM Software Solution
- CRM implementation
- Automate marketing tools
- Develop AI-powered chatbots
Digital Transformation
- E-commerce platform development
- Mobile app development
- Omnichannel order management system
Our Retail Services
We provide consulting services and solutions to transform your retail business with advanced technology to streamline and optimize operations, improving efficiency, enhancing customer experience, and boosting ROI.
Our strategic consulting for retail starts with assessing your current business. We meet with your team to discuss your business and its key challenges and build strategies to address them.
Our retail strategic consulting services offer expertise and tools for businesses seeking to:
- Expand market reach
- Streamline operations
- Enhance profitability
- Manage customers
- Data-driven insights
- Optimize supply chain
We offer integration services that include connecting ERP systems with other platforms and third-party applications. We ensure that the solution streamlines data flow and provides real-time visibility across all department.
Major ERP and system integrations we provide are:
- Point of sales (POS) system
- Inventory management system
- Warehouse management system
- BI and data analytics solution
- Customer relationship management software
- Logistics management software
If you are looking to build or migrate to a new e-commerce platform or optimize your existing one, we can help you choose the right platform. We guide through the e-commerce platform selection process that aligns with your business goals, technical requirements, and growth plans.
The E-commerce platforms that can match your integration and customization needs are:
- Shopify
- WooCommerce
- Odoo e-commerce
- Adobe commerce
- Salesforce commerce cloud
Our business process re-engineering services help you redesign yourĀ core business processes to improve operational efficiency, performance, and customer satisfaction.
Our team of experts can help you:
- Identify blockers
- Eliminate operational bottlenecks
- Streamline workflows
- Integrate advanced technologies
Most ERP projects do not give expected results, leading to disruptions in business operations and financial loss. We can help you redesign your failed ERP platform.
We cover;
- Assessing and optimizing critical retail processes (inventory management, procurement, supply chain, and point-of-sale (POS))
- Correct data inconsistencies and integrate the ERP with existing retail systems (CRM, POS, e-commerce, etc.)
- Regaining control over stock levels, streamlining supply chain workflows, and ensuring real-time visibility
- Optimizing and customizing ERP modules, such as sales, procurement, and logistics
- Reducing downtime, and ensuring the system scales
We provide end-to-end retail project management customized for retail environments.Ā Our services offers seamless store launches, technology integrations, inventory management system updates, and e-commerce expansion.
Here are the key elements included in project management services:
- Project planning and initiation
- Resource management
- Vendor and supplier management
- Implementation and execution
Post-implementation review - Ongoing support & maintenance
We assess your current business workflows and technology infrastructure, identifying areas for improvement and opportunities for integration.
Our business integration and technology strategy service include;
- Technology assessment
- Integration strategy development
- Project mapping and optimization
- System integrations
- Data management and analytics
- Ongoing support and maintenance
Retail Solutions We Deliver
Our expertise in retail industry allows us to provide you custom retail solutions that fits with your business goals. We offer software solutions that cover every aspects in retail business operations.
POS System
- Device Integrations
- Return & Refund Management
- Sales Analytics
- Invoice & Receipt Generation
ERP Solutions
- Inventory Management
- Warehouse Management
- Omnichannel Order Management
- Finance Management
CRM Software Solutions
- Omnichannel Customer Data
- Customer Segmentation
- Cross-Team Collaboration
- Content Marketing Tools
Inventory Management Software
- Report Generation
- Trend Analysis & Forecasting
- Real-time Stock Tracking
- Optimal Stock Recommendations
Order Management System
- Order acceptance, & cancellation
- Shipping Management
- Return & Refund
- Backorder support
Logistics Software
- Real-time Shipment Tracking
- Fleet capacity Optimization
- Load Planning and Control
- Return Handling
Warehouse Management
- Receive Goods Scheduling
- Storage Space Optimization
- Shipment Documentation
- Employee Task Management
BI and Analytics Solutions
- Customer Data Analytics
- Store Data Analytics
- Staff Analytics
- Financial Data Analytics
Retail Platforms We Work With
We work on retail ERP and e-commerce platforms to provide customized software solutions for end-to-end retail operation management. Our retail software solutions aim to meet the evolving demands of modern retailers, empowering them to adapt and thrive in a constantly changing landscape.
Microsoft Dynamics Business Central is a one-stop ERP solution for retail. We implement and customize the ERP to meet your unique retail demands to streamline operations, enhance customer experience, and drive multichannel growth.
Modules Microsoft Dynamics for Retail
- Merchandising
- Point of Sale
- E-commerce
- Retail Analytics
- Customer Management
- Customer Service
- Inventory Management
- Marketing
- Business Central
- Store operations
Odoo E-commerce is an end-to-end platform that streamlines retail operations and delivers an exceptional online shopping experience. The platform provides retailers with all the tools required to manage their e-commerce operations efficiently.
Odoo E-commerce Modules
- Inventory Management
- Customer Relationship Management (CRM)
- Sales Management Modules
- Website Management
- Helpdesk Module
- Email marketing Module
- Accounting Module
WooCommerce is an advanced and flexible e-commerce platform for retail built on WordPress to create brand-specific and manage online retail stores. It is a great choice for businesses of all sizes from startups to big enterprises, seeking to grow.
The features of WooCommerce
- WordPress Integration
- Inventory Management
- Order Management
- Payment Management
- Shipping
- Checkout Management
- Sales Analytics and Reports
- Marketing and Promotions
- WooCommerce Integrations
Shopify is one of the leading e-commerce platforms for retailers to develop online retail stores. The platform provides a one-stop solution for all business sizes, from a small boutique to a large retail chain.
Features of Shopify for Retail
- Online Frontstore
- Point of Sale (POS system)
- Inventory Management
- Order Management
- SEO Tools
- Analytics and Reporting
- Customer Management
- Return Management
- Multiple Selling Options
- Checkout Management
Adobe Commerce, formerly known as Magento, is an advanced and flexible e-commerce platform for retailers. The platform provides an end-to-end shopping experience at scale with omnichannel sales.
Features of Adobe Commerce
- Customizable Storefront
- Product Management
- Order Management
- Integrations with ERP and CRM
- Insights and Reports
- Payment & Shipping Management
- Marketing Tools
Our Roadmap for Retail Software Development
At Master Software Solutions, we aim to deliver innovative, scalable, and customer-centric retail solutions. We follow a strict roadmap to ensure that the retail solution built is customized to meet your unique business needs, streamline operations, and enhance customer engagement.
1.Discovery Meeting
- Analyze your business
- Understand your challenges & goals
2.Planning and Design
- Create project plan
- Design architecture of the system
3.Platform Selection
- Choose the best Retail platform
- Ensure system compatibility
4.Solution Development
- Develop custom retail solutions
- Integrate existing or third-party systems
5.Testing and Launch
- Identify & resolve bugs
- Ensure minimal launch disruption
6.Support
- Regular system updates
- Ongoing support & maintenance
Are You Looking for a Qualified Retail Software Developer?
With our expertise in retail, we can help you build customized software solutions for your e-commerce retail business.
Retail Sub-industries We Work In
At Master Software Solutions, we understand the ins and outs of the retail industry making us experts as retail software providers. We deal in various retail sub-industries and provide custom solutions for retail businesses.
Clothing and Footwear
We provide digital commerce ERP solutions for clothing and footwear retailers that enhance customer engagement, streamline inventory management, and optimize sales processes.
Pharmaceutical Retail
Our expertise in FMCG pharmaceutical retailers implements secure and industry-compliant e-commerce platforms, inventory systems, and customer management tools.
Lifestyle & Fashion
We develop customizable e-commerce solutions for fast-evolving lifestyle and fashion segments that enhance customer experience, for both in-store and online retail.
Electronics Retail
We focus on inventory accuracy, POS integration, and customer service enhancement for electrical retails like mobile phone stores, appliance stores, and gaming stores.
Food and Beverages
We provide quick commerce and subscription-based solutions for the food and beverage sectors, like milk, food, grocery, etc.
Home and Furniture Retail
We help this FMCG sector digitalize its business processes, offering customized solutions for inventory management, product visualization, and customer interactions.
Related Services
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E commerce Services
Our e-commerce services for retail assist you in designing digital solutions to enhance your online presence, streamline operations, and improve customer experience.
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Digital Transformation Services
We focus on empowering retail businesses with end-to-end technologies and strategies to grow in a fast-changing market for enhanced customer experience.
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Custom Application Development
Develop end-to-end customized retail solutions, like POS and ERP with integration tools like CRM and BI tools to optimize your retail operations and enhance customer experience.
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Cloud Managed Services
Our cloud services can help you enhance efficiency, improve scalability, and reduce costs, ensuring agility in your business. We work on AWS, Google Cloud, and Azure.
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AI Business Process and Consultation
Automate your repetitive tasks, optimize your supply chain, and improve customer interactions with our AI-powered solutions to enhance decision-making and boost efficiency.
Frequently Asked Questions
At Master Software Solutions, we provide e-commerce websites and mobile storefront applications tailored to your business. We also have expertise in developing and implementing systems like POS, inventory management, customer relationship management, logistics and supply chain management, retail analytics, and BI tools for advanced backend.
Developing a retail solution depends on various factors, like project scope, application complexity, features, functionalities, and customizations required.
Yes, we provide e-commerce customization services for retail that help businesses adapt their existing platforms easily to meet their operational needs. We work on retail platforms like Shopify, Adobe Commerce, and WooCommerce to fit your businessās workflow, branding, and customer experience needs.
The development time of building a retail solution can vary based on the complexity of your project. Generally, it takes 3-6 months for basic solutions, like simple e-commerce platforms, and 6-12 months for complex solutions, like multi-channel retail systems.Ā
The sub-industries we serve include FMCG, quick commerce, subscription commerce, multichannel businesses, home and furniture, lifestyle and fashion, and electronics.
